Refund

1. Overview

Thank you for shopping at Mrbijliwala. We value your satisfaction and strive to provide you with a seamless shopping experience. In the event that you are not completely satisfied with your purchase, we offer this Refund Policy to ensure fair and transparent refund procedures. Please read this policy carefully before making a purchase.

2. Eligibility for Refunds

We offer refunds under the following circumstances:

a. Damaged or Defective Products:

  • If you receive a product that is damaged or defective, please contact our Customer Support team within 2 working days of receiving the product. We will provide instructions for returning the item, and upon verification, we will issue a full refund or a replacement, as per your preference.

b. Incorrect Product Shipment:

  • In the rare event that you receive a product different from the one you ordered, please contact us within 2 working days of receiving the product. We will arrange for the return of the incorrect item and ship you the correct one. If the correct product is unavailable, we will issue a full refund.

c. Unwanted or Dissatisfied with Product:

  • If you are not satisfied with a product that is in its original condition, unopened, and unused, you may request a return within [number of days] days of receiving the product. You will be responsible for the return shipping costs, and once we receive the returned item, we will issue a refund for the purchase price (excluding shipping fees).

3. Non-Refundable Items

Please note that the following items are not eligible for refunds:

  • Downloadable digital products or services.
  • Personalized or customized products unless they are damaged or defective.
  • Products returned after the specified return period.

4. Refund Process

To request a refund, please follow these steps:

  • Contact our Customer Support team at support@mrbijliwala.com and provide the necessary information, including your order number and a detailed explanation of the reason for the refund request.
  • Our team will review your request and guide you through the return process if necessary.
  • Once we receive the returned item and inspect it, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 7 days, and a credit will be automatically applied to your original method of payment.

5. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at support@mrbijliwala.com . We are here to assist you and ensure your satisfaction.

6. Policy Changes

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.

By making a purchase on our website, you acknowledge and agree to abide by the terms and conditions outlined in this Refund Policy.

MrBijliwala

Bellthara road

Ballia, Utter Pradesh, 221715

Mrbijliwala.com

support@mrbijliwala.com